FM managers see improved job performance, confidence, credibility, and job satisfaction as a result of FM training, yet access to training dollars and resources is lagging behind the need.
SURVEY STATISTICS
The facility management industry is not alone in its staffing and retention challenges. Similarly, employers across most professions are experiencing a rapidly growing skills gap.
Upskilling or reskilling existing staff is the preferred solution to the skills gap as training increases job performance, satisfaction, and confidence resulting in improved retention rates.
Staff and Employers Identify an FM Skills Gap.
86% of FM managers say there’s a gap between the skills and knowledge their team has and what they need to excel.
78% of FM staff say they could use more FM knowledge, skills, or training to advance in their job or organization.
58% of of employers have a formal definition of the FM knowledge and skills required for their FM team or department.
Up 18% from 2022
More Facility Managers Are Recognizing the Benefits of Training.
of FM managers say FM training and credentials result in better job performance.
Up 9% from 2022
of FM managers say FM training and credentials result in increased confidence.
Up 12% from 2022
According to FM managers, the top benefits of FM training and credentials are:
Better job performance
Increased confidence
Increased credibility
Increased job satisfaction
Access to FM Training Lags Behind the Need.
of FM managers say they have been encouraged by
senior leadership to increase FM training for their staff.
of employers say they provide funding for staff to pursue external FM training or credentials/qualifications.
of employers are planning to implement FM training this year.
of FM professionals who have considered leaving a position say that development opportunities would influence them to stay.
INDUSTRY REACTIONS
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What Industry Experts Are Saying
All FM companies will need to either train or hire-in the skills required for the future requirements of a new look FM due to the rapid advancements in AI, robotics, and adaptive reuse together with the decline in office usage.
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